Category
Compliance
Compliance
AI Answering Your Phones in Illinois: What Changes for Call Recording Consent
Illinois requires all-party consent before recording a call under 720 ILCS 5/14-2 — and that requirement doesn't change based on whether a person or an AI voice agent is doing the recording. Here's what actually changes, and what doesn't, when an AI answers your phones.
Compliance
IT Compliance & Regulation: Why Your Business Needs Expert Help
74% of organizations view compliance as a burden, but non-compliance costs 2.71x more than staying compliant once fines, audits, and remediation are factored in.